App Troubleshooting

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How to: Troubleshoot the myStop App

If you are experiencing issues with the app, please follow the 10 steps listed below.

1. Open the App.

2. Click the three dashed lines on the left-hand side.

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3. Click on "settings." 

App Troubleshooting, myStop

4. Click on "Select Transit Agency." 

App Troubleshooting, myStop

5. Select one of the other bus systems. The goal is to disconnect from Park City Transit. For this example, the option selected was "NCRTD Blue Bus". 

App Troubleshooting, myStop

6. You should notice that you are now connected to the "NCRTD Blue Bus" system. 

App Troubleshooting, myStop

7. You will need to repeat steps 2-4. You will begin by selecting settings. 

mystop, App Troubleshooting

8. Again you will click on "Select Transit Agency." 

mystop, App Troubleshooting

 9. Again, you will be prompted to select a transit system. However, this time instead of selecting "NCRTD Blue Bus" you will now select "Park City" Transit.

mystop, App Troubleshooting

10. You have now re-established connection with Park City Transit!

mystop, App Troubleshooting